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Testimonials

Testimonials &

Case Studies

At KSIR, we’re dedicated to one goal — helping you leave in better condition than when you arrived.

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Shockwave Treatment for Plantar Fasciitis

“I had been suffering from plantar fasciitis for nearly a year, and nothing seemed to work. Andy suggested shockwave therapy, and I was a bit sceptical at first. But after just a few sessions, I noticed a huge reduction in pain. By the end of the treatment plan, I was walking pain-free for the first time in months. I can’t thank Andy enough – he explained everything clearly and supported me through the whole process. I only wish I’d come to KSIR sooner!.”

— Sarah J., 42, Office Worker

“I had chronic shoulder pain from tendinopathy that made daily tasks like lifting, carrying, or even sleeping on my side unbearable. Erin recommended shockwave therapy, and it was a game-changer. The treatment wasn’t painful, and the improvement was noticeable after a few weeks. I now have full range of motion in my shoulder and can finally get a proper night’s sleep. Erin was so professional and reassuring throughout – I always felt like I was in safe hands.”

— Mark R., 37, Warehouse Operative

“I had struggled with Achilles tendonitis for over a year. Walking was painful, and running was out of the question. Andy suggested shockwave therapy, and I decided to give it a go. After just a few sessions, I was amazed at the progress. Andy didn’t just treat the injury — he helped me understand what caused it and showed me exercises to prevent it from coming back. I’m now back to running 5k without any pain, and I feel stronger than ever. Thank you, Andy!”

— James K., 29, Recreational Runner

“I booked a sports massage with Erin after struggling with constant tightness in my hamstrings. I didn’t realize how much tension I’d been holding onto until she started working on it. Erin knew exactly where to focus and explained what was causing the tightness. After the session, I felt lighter, more flexible, and much more mobile. It’s now part of my regular recovery routine. I can’t recommend Erin highly enough – she’s fantastic!”

— Tom L., 33, Footballer

“If you think a 90-minute massage sounds indulgent, you haven’t experienced Erin work. I booked it because my whole body felt tight and sluggish. Erin worked through every knot and tight spot, and by the end, I felt like a new person. She’s got an incredible understanding of the body, and her technique is flawless. I walked out feeling lighter, more mobile, and completely relaxed. I’ve already booked my next session!”

— Sophie M., 28, Teacher

“I’ve had chronic lower back pain for over a decade, and I’d accepted that it was just something I’d have to live with. Andy changed that mindset completely. He took the time to assess my condition and put together a personalised treatment plan. Over a series of sessions, he used a combination of massage techniques, rehab exercises, and ongoing support. My pain has reduced significantly, and I’m finally able to do everyday activities without fear of my back ‘going out.’ Andy’s patience and knowledge were second to none. He gave me hope when I’d given up on it myself.”

— Rachel T., 50, Care Worker

“After struggling with knee pain for years, I was nervous about whether anyone could help me. But working with Andy at KSIR was a total turning point. We started with treatment on the couch to reduce the pain, and once I was ready, we moved into the gym to focus on strengthening and correcting my movement patterns. It wasn’t always easy, but Andy kept me motivated every step of the way. Now, I’m pain-free, my movement is better than ever, and I can work without any issues. Even my sleep has improved because I’m not constantly woken up by knee pain. I can’t thank Andy enough for his patience, expertise, and encouragement.”

— Liam H., 39, Tradesman

“I dislocated my shoulder last year, and recovery was slow until I started seeing Erin at KSIR. She did a thorough assessment and created a clear plan for my rehab. Each week, I could feel myself getting stronger. Erin explained every exercise, so I knew exactly what I was doing and why it was important. I’m now back to full function, lifting weights again with no pain. Her approach was professional, thoughtful, and encouraging – I’d recommend her to anyone needing injury rehab.”

— Callum W., 26, Gym Enthusiast

“After surgery on my ankle, I needed help regaining strength and mobility. Erin was brilliant from the start – she made me feel supported and in control of my recovery. Every session had a clear focus, and Erin always explained the purpose behind each exercise. The progress was steady, and I can now walk, run, and hike again. I never thought I’d get back to this level of activity, but Erin made it happen. I’ll be forever grateful for her expertise and guidance.”

— Emma F., 34, Hiker

“I’d been struggling with chronic neck and shoulder pain for years, which often left me feeling tense, tired, and irritable. Erin took a holistic approach, combining massage, rehab exercises, and postural advice. The results were life-changing. My pain is gone, I’m sleeping better, and I have so much more energy during the day. Erin’s care and attention to detail made all the difference. It’s not just the treatment – it’s the way she genuinely cares for your well-being. I can’t recommend her enough.”

— Hannah P., 45, Office Manager